Terms & Conditions
Last updated: 24-03-2026
1. Introduction
These Terms & Conditions explain how you can use my website and book yoga therapy sessions, classes, and workshops (“Services”). By booking or using the site, you agree to these Terms.
2. Services Offered
- One-to-one yoga therapy (single sessions or block bookings)
- Group classes
- Workshops and courses
3. Yoga Therapy Sessions
- Yoga therapy sessions are one-to-one and tailored to you.
-Yoga therapy can be appropriate for a wide range of ages and lifestyles as well as those looking for a healthier way of life. All that is needed by the participant is the desire to help her or himself and the willingness to practise regularly.
In a typical first yoga therapy session a medical history will be taken by the yoga therapist. The body, posture, simple movements and the breath may be observed and issues and concerns discussed. Working with yoga therapeutically is about the whole person. The yoga therapist will then assess how yoga therapy may benefit before planning and teaching a practice tailored to the needs of that individual. Practices may include one or more of a range of techniques such as posture work, breathing, relaxation, working with sound, reflection, and/or meditation. Several sessions are likely to be needed to confirm safe and appropriate practice.
- Payment: Full payment is required at least 5 days before your session.
- Cancellations by you: Cancellations within 48 hours (including no-shows) are non-refundable. Any exceptions or reschedules are at my discretion.
- Cancellations by me: If I need to cancel, I’ll give as much notice as possible (aiming for 48 hours). You’ll be offered a refund or the option to reschedule.
3.1 Six-Session Block Bookings for Yoga Therapy
For those committed to their health goals, a 6-session block is available at a discounted rate. You can choose this option after your initial consultation and first session. The discount will then apply to your next 5 sessions, which are booked in advance.
Refund Policy -
As a small business, I aim to balance respect for my time and energy with supporting your needs. While I understand unexpected circumstances can arise, please note:
- If fewer than 3 sessions have been taken, refunds may be considered on a case-by-case basis, taking into account your personal situation and the wellbeing of both client and therapist.
- Once 3 of the 6 sessions (including the initial session) have been completed, no refunds can be issued.
- All refunds for block bookings are at the sole discretion of Down to Earth Yoga.
4. Group Classes
- Cancel at least 24 hours in advance for a refund or class credit.
- Cancellations within 24 hours are non-refundable.
4.1 Who Can Join
- Classes are open to adults (18+).
- Under 18s may attend with parental consent.
- You are responsible for ensuring you are fit and able to participate safely.
5. Workshops & Courses
Cancellation and refund details will be shared at the time of booking (these may vary depending on the event).
6. Your Wellbeing Matters
- By booking, you confirm you are fit to take part and are cleared by your health care provider to practice if you have had any recent operations, medical procedures or live with a long term health condition.
- Please share any relevant health conditions before your first session and update me if anything changes.
- Yoga and Yoga therapy is not a substitute for medical advice, diagnosis, or treatment.
7. Liability
You take part at your own risk.
8. Intellectual Property
- All content on downtoearth-yoga.co.uk belongs to Down to Earth Yoga.
- Please do not copy or share materials, post session notes/videos or practices without permission.
9. Privacy & Data Protection
- I’m registered with the Information Commissioner’s Office (ICO) and follow UK GDPR and the Data Protection Act 2018.
- Full details are below in the Privacy Policy.
- Any updates to these Terms will be published on my website.
Privacy Policy
Down to Earth Yoga – downtoearth-yoga.co.uk
Effective Date: 9th September 2025
1. Introduction
Your privacy matters to me. This policy explains how I collect, use, and protect your personal information in line with UK GDPR and the Data Protection Act 2018.
2. Information I Collect
- Contact details: name, email, phone, address.
- Health information: only what you choose to share so sessions are safe and effective.
- Payment details: handled securely by third parties (I do not store card details).
- Website data: analytics and cookies to improve usability.
3. Why I Use Your Data
- To manage bookings and deliver services.
- To tailor yoga therapy to your needs.
- To send booking confirmations, reminders, or updates.
- To meet legal or professional requirements.
- To send marketing emails — only if you’ve opted in.
4. Sharing Your Data
- I never sell or rent your data.
- I may share information with trusted professionals (with your consent) or if legally required.
5. Keeping Your Data Safe
- Records are kept only as long as needed, then securely deleted.
- I take steps to protect your information, though no online system is completely risk-free.
6. Cookies & Links
- My site may use cookies for analytics and functionality (you can disable these in your browser).
- External links follow their own privacy policies.
7. Your Rights
You can:
- Access the data I hold about you.
- Ask for corrections or deletion.
- Withdraw consent (where applicable).
- Object to or restrict processing.
- Request a copy of your data in a portable format.
To exercise these rights, contact me at Mel.downtoearthyoga@gmail.com.
8. Contact & ICO Registration
- Data Controller: Down to Earth Yoga
- ICO Registration: Reference Number: (ZB893438)
If you have any concerns about your data, please get in touch.